Another key way of activating the community is clearly defining Key perfoemance Indices (KPIs). This are metrics and milestones that would be used to measure the alignment of the community to the initial purpose and expected outcome of the product and community.
Where the KPIs are not hitting the benchmarks, there is need to reshufffle the factors or methods.
facts, when KPIs don't meet the benchmarks, it's time to reconsider and adjust the factors or methods in play. It's all about staying agile and adaptive for success