Salesforce purchased Slack in 2021, shortly after the messaging platform became a staple of remote work for millions of people. Three years later, Salesforce is pivoting hard to AI agents — apparently so hard that their popular messaging service is doing it too. Slack CEO Denise Dresser says the platform will play a key role in the transformation, since it’s a natural place to interact with AI agents, because people are already chatting there throughout the workday.

“AI is showing us a new way to experience technology which is very organic to Slack: it’s conversational, you’re surfacing information, and you’re taking action right in the flow of work,” said Dresser, who took over as Slack’s chief executive 10 months ago, in an interview. “There’s probably not a better place and product than Slack to allow you to do that.”