“The biggest piece that we’ve done is to find ways to generate efficiencies,” Hudson said. “It’s been less about, there wasn’t enough work to do in the first place, and more about, how can we do that work better? How can we find better solutions to get the job done so that we’re making the best use of taxpayer dollars and of our employees’ time?”
In a department like Matthew Steward’s, that’s meant a focus on prioritization.
“The high priority items get done quickly, as they always have, and lower priority things maybe take a little bit longer,” he said. “Sometimes if there’s one light bulb out, out of 50, that might take a few weeks to deal with.”