The recipes are then used to train Gus, which can use the information to make decisions and take actions that meet the customer's needs.

The Benefits of the Recipe-Based Approach

The recipe-based approach has several benefits, including:

• Improved customer experience: By leveraging the expertise of non-technical team members, Gusto can build AI applications that are more relevant and effective in addressing customer pain points and needs.
• Increased efficiency: The recipe-based approach can reduce the time and effort required to develop AI applications, as non-technical team members can provide the necessary expertise and guidance.