Unknown speaker -- -- Analyst
So, we aim on solving problems at the source, so at the factory, before they can even affect our customers. We believe the best service is no service. And don't even have the --
Elon Reeve Musk -- Chief Executive Officer and Product Architect
The car doesn't break.
Unknown speaker -- -- Analyst
Yeah, exactly.
Elon Reeve Musk -- Chief Executive Officer and Product Architect
That's the best thing.
Unknown speaker -- -- Analyst
We don't see any with the test. You either do it -- fix the issue upstream, or you would remotely do it through software, maybe at work or at home or carpark. And we've addressed the fixed issue. And we've partnered the field with service to make sure we're looking at the same issues.