Elias Torres, a Nicaraguan immigrant who arrived in the United States at the age of 17 without speaking a word of English, has defied the odds to achieve remarkable success in the tech industry. As a Vice President of Engineering at HubSpot and co-founder of Drift, a company that was acquired by Vista equity for $1.2 billion in 2021, Torres has proven himself to be a visionary entrepreneur. now, he is taking on a new challenge with Agency, an AI-powered startup that aims to revolutionize the customer success management space.