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RE: LeoThread 2024-10-29 05:12

in LeoFinance3 months ago

25 Years Ago, Steve Jobs Saved Apple From Collapse It’s a lesson for every tech CEO today.

When Steve Jobs resigned from Apple in 1985, no one would have guessed he would eventually be known as a as once-in-a-lifetime business magnate.

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Let's dive deeper into the key strategies and decisions that Steve Jobs implemented during his second tenure at Apple, and how they contributed to the company's resurgence.

Streamlining the Product Line

One of Jobs' first moves was to simplify Apple's product line. He realized that the company had become too fragmented, with too many products and lines of business. This made it difficult to focus on innovation and customer satisfaction.

To address this issue, jobs decided to focus on just four core products: two desktop computers and two portable devices. One set was marketed for professionals, while the other catered to consumers. By concentrating on these core products, Jobs ensured that Apple remained true to its founding values and continued to innovate, rather than trying to compete in every market.

This strategy allowed Apple to:

  • Focus on producing exceptional products that aligned with its core mission
  • Concentrate resources on innovation and research and development
  • Reduce complexity and make decision-making easier
  • Improve customer satisfaction by providing products that met their needs

Canceling Non-Core Products

Jobs was not afraid to take bold risks and cancel products that were not core to Apple's mission. In 1998, he canceled the Newton personal digital assistant, which was a struggling product line. He also canceled several other products that were not meeting their potential.

By canceling non-core products, Jobs was able to:

  • Eliminate unprofitable products that were draining resources
  • Free up resources to focus on innovation and customer satisfaction
  • Simplify the product line and make decision-making easier
  • Improve the overall quality and focus of Apple's product portfolio

Redefining the Role of Microsoft

When Jobs returned to Apple, he knew that the company had a complex relationship with Microsoft. Microsoft was dominating the market share, and Apple's Macintosh computer was struggling to compete.

To address this issue, Jobs decided to form a partnership with Microsoft. He negotiated a deal that would give Microsoft a seat on Apple's board of directors and provide Microsoft with access to Apple's Macintosh computer source code.

This partnership had several key benefits for Apple:

  • It provided Microsoft with a new opportunity to develop software for the Macintosh computer
  • It gave Apple access to Microsoft's vast resources and expertise
  • It helped to create a more collaborative and open environment between the two companies

Prioritizing Customer Experience

Jobs understood that short-term profit and cost targets could never replace the importance of customer satisfaction. He prioritized the creation of exceptional products that would delight users, rather than merely meeting profit expectations.

To achieve this goal, Jobs implemented several strategies, including:

  • Creating a single P&L statement for the entire company, which eliminated the need for managers to compete for resources and profitability
  • Eliminating in-fighting among divisions and ensuring that everyone was working towards the same shared success
  • Focusing on innovation and research and development to create new and exciting products
  • Improving customer satisfaction through better support and services

By prioritizing customer experience, Jobs helped to create a customer-centric culture that would become a hallmark of Apple's success.

Rallying the Troops

When Jobs returned to Apple, he knew that the company had become fragmented and bureaucratic. He decided to take bold action to simplify the organization and eliminate the silos that had been created.

To achieve this goal, Jobs implemented several strategies, including:

  • Creating a single P&L statement for the entire company
  • Eliminating in-fighting among divisions and ensuring that everyone was working towards the same shared success
  • Focusing on innovation and research and development to create new and exciting products
  • Improving customer satisfaction through better support and services

By simplifying the organization and eliminating the silos, Jobs was able to:

  • Improve communication and collaboration among employees
  • Reduce bureaucracy and make decision-making easier
  • Improve customer satisfaction by providing products and services that met their needs
  • Create a more cohesive and focused company culture

Overall, Steve Jobs' strategies and decisions during his second tenure at Apple helped to create a more streamlined and customer-centric organization. By focusing on innovation, customer satisfaction, and collaboration, Jobs was able to turn Apple around and establish the company as a leader in the tech industry.