Here's how Lyft works:

1. Users download the Lyft app and create an account.
2. They enter their pickup and drop-off locations, and select their preferred type of ride (e.g. Lyft, Lyft Line, Lyft Plus, etc.).
3. The app matches the user with a nearby Lyft driver who is available to take them to their destination.
4. The user is notified when their driver is on the way, and they can track their driver's location in real-time.
5. When the driver arrives, the user gets in the car and is taken to their destination.
6. The user pays for the ride through the app, and they can rate their driver after the ride is complete.