McDermott believes that AI will be used to reinvent every workflow in every company within the next two years. He also emphasized that AI is no longer just a theoretical concept; it is nOW a reality that can be used to improve business operations in a variety of ways.

ServiceNow has been investing in AI for more than five years. The company has developed a platform that allows businesses to easily integrate AI into their workflows. This platform is designed to be fast, secure, and affordable.