The automation of HVAC settings allows residents to save on energy bills while contributing to grid stability. By shifting demand away from peak hours, the VPP helps avoid overloads and maintains a more balanced energy supply.
NRG’s president of consumer operations, Rasesh Patel, describes this program as a “pivotal step” in both improving the customer experience and enhancing Texas’ energy infrastructure. The goal is to make energy usage not just cost-effective but also sustainable and resilient.