Founded in 2016, Moveworks is valued at $2.1 billion and has more than $300 million in venture capital from marquee backers like Lightspeed Venture Partners, Bain capital Ventures and Kleiner Perkins. The company got its start by building a tool that automatically completed everyday tech support chores like resetting passwords, ordering a new laptop or providing access to programs or folders. Initially, Moveworks used statistical machine learning models for its chatbot and was one of the first companies to incorporate Google’s BERT model, a natural language processing model based on transformers, the technological breakthrough that birthed generative AI tools like ChatGPT.