ServiceNow's Market Share

ServiceNow is a leading provider of cloud-based IT service management, customer service, and digital workspace solutions. The company's market share is significant, with a presence in over 200 countries and a customer base that includes some of the world's largest organizations.

According to a report by ResearchAndMarkets, ServiceNow's market share in the IT service management market was around 30% in 2020. The company's market share in the customer service market was around 20% in 2020.