Sallam shared data from a recent survey that showed that gen AI is already the most popular technique that organizations are using in adopting AI solutions, followed by machine learning with things like regression techniques.

She stressed that generative AI is very useful for the right use cases, but not for everything. She said it was very good at content generation, knowledge discovery, and conversational user interfaces; but has weaknesses with reliability, hallucinations, and a lack of reasoning. Generative AI is probabilistic, not deterministic, she noted, and said it was at the "peak of inflated expectations" in Gartner's hype cycle.