404 Media reports that, for some weird reason, the army of amateur hardware enthusiasts who have been futzing with the company’s machines cannot figure out how to get the 1996 disaster flick out of them. To illuminate this bizarre conundrum, 404 cites a series of Reddit threads and Discord communities where the hardware pros have been posting about the issue. “Sorry, there was a problem with the purchased items in your cart. Please remove these items from your cart in order to continue,” an alert from the kiosk reads, whenever someone tries to rent Twister. This issue impacts “seemingly every Redbox kiosk and is not happening with any other movie,” the outlet writes.