As a matter of course, no since it is too easy to abuse.
As a matter of customer service, might want to do it once in a while.
But they have the product once the ebook is downloaded.
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As a matter of course, no since it is too easy to abuse.
As a matter of customer service, might want to do it once in a while.
But they have the product once the ebook is downloaded.
That is pretty much the way I feel about it.
Unless the product is totally misrepresented and there is not a no refund policy stated.