1/🧵 McDonald's AI drive-thru experiment with IBM has ended, signaling a shift in strategy. Despite the potential for faster service, the reality was different. Customers faced issues like incorrect orders and unexpected items. #threadstorm #cent #Ai #McDonald's #inleo
2/🧵 The challenges faced by McDonald's AI highlight the need for diversity in voice recognition. As they pivot to a new partnership with Google Cloud, the focus is on refining AI to handle a variety of speech patterns and accents.
3/🧵 This move by McDonald's is part of a larger trend in fast food towards automation. While there are hurdles, each step in AI development, whether forward or backward, is a lesson for future innovation.
https://inleo.io/@marshiee1/mcdonalds-and-ai-update--gj7