I've seen they have had some issues with pooling, and bug fixes are in the works. Have you reached out to the team, or added an issue on Github to try to retrieve your funds? The Keystore access is an unknown for me, I have not used it and don't know much about it.

G.L, hope you can get those funds back, I'd definitely hit them up as that's real money there. They seem to want people to submit issues like yours via github, so that would be my approach.

Let us know how this turns out for you.

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