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RE: Navigating the AI Revolution in Sales: A Human Perspective

in LeoFinancelast year

@rafzat - The 'AI first, human second' approach often stems from the efficiency and scalability that AI provides. In many scenarios, AI can quickly process, analyze, and respond to vast amounts of information, something that would be time-consuming or even impossible for humans. This approach can handle routine, repetitive tasks or basic inquiries, allowing humans to focus on more complex, creative, or nuanced tasks that AI currently can't manage effectively.

However, there's an increasing recognition of the importance of a 'human first, AI second' approach in many contexts. This approach emphasizes human judgment, empathy, and creativity, with AI acting as a support tool rather than the primary decision-maker. It's particularly relevant in fields where human-centric values and ethics are paramount, such as healthcare, education, and social services.

Ultimately, the choice between these approaches depends on the specific context and goals. The best model often involves a synergistic blend of both, leveraging the strengths of AI and human capabilities.

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Thanks for the explanation