Wow! Thanks for writing this post - I just "withdrew" $500 from my wallet - and it's stuck in withdrawal - with no customer service - and this is after many years with no problem! - I guess i will kiss that crypto good bye. No accountability online of course. I think I will report this to HIVE via the discord server.
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Yeah, these guys were my "go to" for years and then one day the tap just got switched off.