True! My hope is that with time passing by, we'll get to know some people inside the "Chivo" company and promote UI and UX changes.

As far as I know, the main barrier to move from Chivo to other LN wallets is the self-custody one, and perhaps the fact that in some other wallets doesn't appear (or not easily) an automatic conversion of the sats to USD, nor a pre-established link with a national bank account.