He's right, you have to listen to your audience and potential customers... usually people know what they want. Talk to them is a great idea.
Earn the trust of the community and be transparent in the process.
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And that's going to take some time. Maybe that is the mistake that some of us make, clinging only to the idea that we have a good idea and that others must like it, without having listened or observed them.
Of course, the audience is the heart of the project.
It is very true because if what they really want is to build a community, this is something they should do.
Too bad you couldn't make it, I also had some internet failures, however you can stop by to listen as it is available to do so.