imo. Leofinace team not focusing enough on customer service to retain users. Us Beta testers deserve response to #feedback, or at least place where we can look to see status of current issues. My requests fall in deaf ears. Now sleep 4 me.
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we read and reply to (most) feedback when it’s necessary to reply
Otherwise things are constantly being fixed. We could spend our time being customer service reps but we’d rather actually fix things quickly
i realise how i wrote thread to which you replied was in a blaming way which resulted in a somewhat defensive reply. My intention is not to B-Lame. i real-eyes the pressure you are under. i will improve my writing. Thx 4 your work brother.
Ty
Not defensive, I understand where you're coming from. I was stating more matter-of-factly that we can't waste too much time doing tech support or take away from our dev time
i get that, So the latter then please. i happened to notice a reply you made to @notconvinced. Where can we find status updates for issues so we dont keep reporting (which would cut down on no. of feedbacks u need to read)?
If it were me, I'd write a blog letting the community know about issues fixed and longstanding issues that are in progress, so there are fewer #feedback threads, which look bad, especially when more new users come.
i requested just that, but got no response!
Yeah, I've made a ton of suggestions when they ask for them and rarely get a response. I don't just suggest dumb shit either, but it's usually the dumb shit that gets a response, lol
Kudos to you brother for the way you wrote this. i am impressed.
freeeg fr <--- this issue, ongoing for weeks, i've reported several times, made suggestions, but 0 replies.