i realise how i wrote thread to which you replied was in a blaming way which resulted in a somewhat defensive reply. My intention is not to B-Lame. i real-eyes the pressure you are under. i will improve my writing. Thx 4 your work brother.
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Ty
Not defensive, I understand where you're coming from. I was stating more matter-of-factly that we can't waste too much time doing tech support or take away from our dev time