Part 10/12:
Healthcare System Resilience and Compassion
Amidst the chaos, healthcare workers demonstrated resilience and compassion. Staff worked in teams beyond their usual roles—feeding patients, changing diapers, and offering emotional support. Administrator and medical staff collaborated under immense stress, often working long hours, with many risking their personal safety.
Singapore responded by rapidly establishing community treatment facilities—converted from existing sites—within a month, providing safe isolation for mild cases. This proactive approach prevented hospitals from being overwhelmed even as case numbers soared.