Part 4/9:
A significant part of the dialogue revolves around the approach to engaging with patients. The caregivers highlight that many individuals may perceive initial interactions as judgmental when discussing alcohol use. To counter this, they focus on building rapport and exploring patients' perspectives. Their goal is to understand personal reasons behind drinking—such as seeking happiness—and to respect each person’s unique journey. This respectful communication fosters openness and lays the groundwork for collaborative progress.