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Seoul’s initiative is part of an ambitious vision to make municipal services accessible around the clock, surpassing geographical and temporal limitations. This platform targets Seoul’s tech-savvy population of ten million residents and aims to foster a more inclusive and efficient civic environment. When it debuted in beta in late 2022, Time Magazine recognized Virtual Soul as one of the year’s best inventions, highlighting its potential to revolutionize public engagement. Available on both Google Play and the Apple Store, the platform strives to eliminate barriers imposed by space and time.