Part 3/12:
At 24, Matthew’s pride in being an interchange supervisor reflects a deep-seated aspiration to serve and improve public transport. He highlights the operational aspects of his role — from overseeing bus deployment to assisting passengers and bus captains. His interactions, whether helping a bus captain with English or guiding passengers, showcase a commitment to community service. The importance of shared journeys is further illustrated as he recounts traveling with loved ones, emphasizing that bus rides are moments of connection and reflection.