Part 8/11:
Given the identified skills gap, some organizations have taken it upon themselves to supplement traditional education with targeted training modules. PWC UK, for instance, reports ongoing efforts to teach new hires resilience, communication, and emotional intelligence—skills that are increasingly absent due to studies that coddle students and reduce conflict exposure.
This approach raises an important point: perhaps schools should integrate resilience and interpersonal training earlier in the curriculum, rather than rely solely on post-hire interventions. If young people are to succeed in evolving workplaces, these skills must be foundational.