Part 5/6:
Central to the business’s success is its emphasis on people. Managing a team across generations involves fostering a familial sense of belonging and shared purpose. The company's leadership believes that "good people"—those who embody honesty and hard work—are the foundation of the business. As Mr. Ban emphasizes, there are no strict criteria beyond integrity and effort; everyone is valued equally as part of the family business group.
He reflects on the importance of self-awareness and aligning family values with business practices. Ensuring that the business remains relevant in a modern, dynamic market involves continuously refreshing the brand with new ideas, innovations, and a commitment to core values.