Part 11/12:
Across the board, these SMEs exemplify key qualities essential during turbulent times: strong leadership, adaptability, innovation, and compassion. Leaders like Lu Fern, Alvin, Joseph, and KE demonstrated that survival depends not just on financial acumen but also on the willingness to reinvent, support their teams, and serve their communities.
The pandemic underscored that resilience is rooted in community, adaptability, and a relentless focus on relevance. As they navigated their respective crises, these businesses emphasized that it’s not merely about making money but about caring for people, supporting communities, and staying true to their legacy.