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For restaurants like Castle and other heritage brands, the path to recovery remains gradual. Despite the anticipation, the return of diners has been slow, particularly at outlets serving cuisines that are typically enjoyed in social settings—such as Japanese and Korean hot pots, and barbecues, which customers prefer to experience outside of their homes.

One notable heritage restaurant, Sweet Key Eating House at Amoy Street, which had been operational for 82 years, faced significant challenges due to the pandemic. The restaurant had to cease operations due to manpower shortages, difficulties in digitizing their business, and the inability to attract office crowds during the restrictions.

Financial Struggles and Adaptation