Part 10/16:

Patients, initially unaware of the full scope of the attack, experienced alarm and confusion. To reassure them, staff explained the situation as a system issue, and efforts were made to minimize panic.

Contacting Authorities and Cybersecurity Experts

The hospital collaborated with local police, who investigated major points of intrusion—information indicating that outsiders gained access through compromised VPN credentials. It emerged that these credentials had been leaked online months earlier, and the hospital had failed to update them accordingly.