Part 4/13:
This case highlights that poor planning, overcommitment, and unprofessional execution are rampant issues. Delays, low-quality workmanship, and cost overruns are common, often exacerbated by external factors like pandemic-related labor shortages and rising material costs. But why do these problems persist?
The Persistent Problems in the Home Renovation Industry
The household repair and renovation sector in Singapore and beyond is notorious for complaints about delays and workmanship issues. Statistically, the industry gathers an average of 1,300 complaints annually, with delays and substandard results being the top grievances. Several systemic factors contribute to this persistent problem: