Part 4/11:

The narrative prominently features the deep family roots underpinning Presto. Weitian's parents established the business over three decades ago, and now, multiple generations are involved in its growth. His mother is revered as a stain removal master, employing decades of hands-on experience, honing her skills through tactile expertise that, for years, Weitian found difficult to understand until he sought training overseas.

This intergenerational dynamic underscores the importance of knowledge transfer and respecting the time-honored skills passed down. Weitian mentions how exposure to international dry cleaning practices in Italy and China broadened his understanding of effective stain removal—highlighting how openness and collaboration beyond local borders are vital for innovation.