Part 4/12:
The current landscape features several pathways: offline appointment booking, online scheduling, generic chatbots, and extensive use of large language models like GPT-4. However, each has significant shortcomings:
Offline and online appointment systems still result in rushed interactions and long wait times.
Online sources often lack accuracy and are riddled with misinformation, increasing patient confusion.
Traditional chatbots are rule-based, inability to understand complex medical scenarios, and lack lasting context, limiting their clinical utility.
These limitations underscore the necessity for more sophisticated, tailored AI systems that can reliably interpret complex health data.