Part 3/12:

Vij’s goal was clear: develop an intelligent, flexible system capable of empowering business leaders with rapid insights directly from enterprise data repositories, minimizing the reliance on data analysts. The challenge was to build a system that could handle vast, noisy schemas and provide precise, explainable responses from both structured and unstructured data.

Discovery and User-Centered Approach

The development process began with discovery workshops involving business users and analysts. These interactions revealed key user behaviors:

• Users often asked follow-up questions, requiring the system to maintain intermediate states.

• They needed insights into how answers were derived, demanding transparency.