Part 8/12:

Practical Applications and Case Studies

Soin shares real-world examples from his ventures:

• HR and Employee Engagement: AI agents like “Sue” interact with employees during performance reviews, gather feedback, and conduct wellness checks, effectively replacing operational HR tasks and allowing HR personnel to shift focus to strategic initiatives. His company even created a persona named Ria Thomas—a humanized AI HR representative—complete with a LinkedIn profile and backstory, to build trust and engagement.