Part 3/12:

The core challenge lies in bridging this language gap. When users encounter content in unfamiliar languages, they tend to abandon it quickly, just as one might leave a webpage written in Chinese out of frustration. This limits inclusivity, prevents local populations from benefiting from digital services, and hampers economic growth.

Miscommunications and mistrust can also arise due to poor translations or humorous, inaccurate translations online, which may damage brand reputation. For instance, machine translation errors can distort the intended message, especially in professional or legal contexts where accuracy is critical. The speaker notes that such inaccuracies in translations pose a significant problem, particularly for industries like banking, e-commerce, and publishing.