Part 6/13:
Unstructured Data: Documents, PDFs, PPTs, images, audio, and video files. These require conversion via OCR, text embeddings, and summarization.
Role-Based Context: Understanding the user’s role (e.g., CXO vs. manager) to tailor responses appropriately.
Business Workflows: Embedding operational processes and decision pathways to steer AI outputs.
Institutional and Tribal Knowledge: Tacit knowledge that resides in people’s heads but often lacks formal documentation.
Gathering and maintaining this information pose challenges—especially since much of it is unstructured, outdated, or undocumented—highlighting the importance of systematic collection and ongoing updates.