Part 5/10:
- Agentic-powered offerings: These are bundled, outcome-focused solutions that deliver tangible business gains—such as reducing invoice processing costs by up to 70% or increasing claims handling capacity—by leveraging integrated AI and automation.
The Role of Operating Models and Marketplaces
The transition demands operating model shifts, notably:
Service as Agentic Solutions (SaaS2): Transitioning from traditional SaaS to services delivered via agentic software—software engineered for automation and decision-making.
Genpack AI Gigafactory: A framework that rapidly scales AI implementation through pods of expert knowledge workers, pre-built assets, and training programs like Giga Academy. This model accelerates deployment from months to weeks.