Part 5/11:
Strategic Implementation and Internal Adoption
Many BFSI firms are actively investing in internal training programs to widen AI literacy. For example, at Natex Services India, a significant emphasis is placed on training all employees in "prompt engineering"—a critical skill for effectively harnessing generative AI platforms like ChatGPT and Gemini. Achieving a 60% adoption rate signals a strong move toward making AI literacy universal within organizations.