Part 2/11:

Artificial intelligence is not a new concept for BFSI organizations; it has been integrated into various operations for over thirty years. What sets generative AI apart is its capacity for producing nuanced, context-rich output that can assist in decision-making, customer engagement, and operational efficiency at an unprecedented scale. Industry experts agree that while the foundational capabilities of AI are familiar, the implications of deploying generative AI are still unfolding.