Part 3/14:

Agentic AI is no longer just a buzzword; it has become a central theme in enterprise automation. So, what exactly is it?

In simple terms, agents are systems that leverage Large Language Models (LLMs) with various tools to interact dynamically with their environment and accomplish specific goals. Unlike deterministic robots that follow fixed rules, agents can interpret user prompts, make decisions, and execute tasks flexibly, often operating autonomously.

Key features of agentic AI include:

• Interaction with environment: Using tools to access enterprise data like CRM, HR systems, or documentation.

• Dynamic decision-making: Choosing paths and tools based on context.

• Memory and learning: Remembering past interactions to improve performance.