Part 8/11:

• Parallel and Event-Driven Processing: Realtime pipelines are used where immediate action is necessary (e.g., alerting on failed transactions), while batch processes handle routine reporting.

• Microservices Architecture: KPIs and aggregation logic run independently, reducing dependencies that can cause system-wide failures. This approach makes the whole system more agile and adaptable.

Integrating Generative AI (GenAI)

The transformative potential of AI was also a focus. The organization built AI-based assistants (agents) for various teams—sales, HR, underwriting, fraud, operations—on top of existing data products. These agents are powered by GenAI models and are configured to:

• Provide instant insights and answers based on organizational data assets.