Part 5/11:
However, he highlights the fundamental limit: emotions cannot be measured. Feelings like jealousy, anger, care, and love are vital to human bonding and teamwork but resist quantification. For example:
Jealousy influences relationships and organizational dynamics profoundly, yet it defies measurement.
Despite this, management often neglects emotional intelligence, assuming that tasks and objectives are enough. He warns that ignoring emotions undermines true leadership, as emotions are the glue that fosters trust, cohesion, and cooperation.