Part 12/13:

He also emphasized the importance of global thinking and breaking down awareness gaps about GCCs within corporate headquarters. With appropriate investment, strategic alignment, and measurement, GCCs can increasingly position themselves as central, strategic hubs—potentially even as the nerve centers of global organizations.

Final Remarks

The session ended on a positive note, with participants encouraged to view the next decade as a chance to transform GCCs from cost-effective support units into strategic, impact-driving centers of innovation. The discussion underscored that through smart metrics, strategic alignment, talent development, and a focus on impact, GCCs can redefine their role in the global organizational ecosystem.