Part 4/13:
The discussion transitioned into assessing the impact of talent development on innovation. Arun stressed that GCCs should focus on building products and careers, positioning talent as a driver of organizational growth. Echoing this, Sujit noted that GCCs in India have the opportunity to lead globally by creating relevant data products and solutions. Tilak underscored that GCCs need to measure "innovation velocity," which evaluates how quickly ideas are transformed into executable solutions, scaled, and adopted within the business. Moving beyond output metrics, impact measurement through these innovative lenses can significantly elevate the perceived value of GCCs.