Part 9/12:

Ford India has also automated administrative processes like travel expenses using AI. With self-service and approval automation, 75-80% of claims are now self-approved, expediting reimbursements and reducing administrative burden. Similar automation improved vehicle layout processes, shifting from 2D to 3D layouts more efficiently.

Cultivating a Culture of Innovation

To foster innovation, Ford India employs several strategies:

• Creating Forums and Platforms: Initiatives like "Technovate" for knowledge sharing, and dedicated submission portals encourage employees to ideate freely.

• Empowering Employees: Programs like "My Time" allow staff to experiment, take risks, and own their ideas.