Part 6/12:
Managing such an ecosystem is challenging because success in one area doesn’t necessarily translate to another. The organization emphasizes cross-functional collaboration, with continuous efforts to improve recruitment, performance measurement, and daily management practices.
To support these diverse units, Ford India has established a Continuous Improvement Office comprising process re-engineering experts, data specialists, and tech professionals. Yet, managing multiple models under one organization often creates operational tensions, requiring agility and clear communication.