Part 4/12:
The evolution of Ford India’s operations reflects a shift from purely transactional, cost-driven offshore support to a model of ownership and innovation. Initially, the focus was on immaculate execution and cost arbitrage. Over the past four to five years, this has transformed into active involvement in core processes, some of which are now driving the company’s strategic initiatives. The Indian teams are increasingly taking responsibility for innovation projects, influencing change across Ford globally.